Terms of Service

Last updated: November 9, 2026

These terms apply to the Charos Group AI receptionist service ("Service"). By starting a trial or subscription, you agree to them.

Free trial

New clients get a free 14-day trial. No payment is required to start. At the end of the trial, the Service stops unless you choose to subscribe.

Subscription and billing

The Service is $500 per month, billed in advance through our payment processor. There is no long-term contract. You can cancel anytime, and cancellation takes effect at the end of the current billing month.

3-booking guarantee

If the Service books fewer than 3 jobs or appointments for you in a billing month while active on your line, we will credit or refund that month's fee on request. Bookings count when a caller's appointment is booked or sent to you through the Service.

Referral credit

You receive one free month for each business you refer who becomes a paying client.

Your responsibilities

The AI receptionist

The Service uses artificial intelligence. It quotes only prices you approve and sends emergencies to the contact you provide, but it may occasionally misunderstand a caller. It is not an emergency service, and in a life-threatening situation callers should dial 911.

Limitation of liability

To the extent allowed by law, Charos Group is not liable for lost profits or indirect damages, and our total liability is limited to the fees you paid in the 3 months before the claim.

Changes and governing law

We may update these terms and will post the new date above. These terms are governed by the laws of the State of Texas.

Contact

Charos Group, Houston, Texas. Email charos@charosgroup.com, phone (832) 621-2547, or use the contact form.

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